Last Updated: February 24, 2025
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Makebot Co. Ltd. ("we," "us," or "our") uses cookies and similar technologies to enhance your experience with MagicSuite, a suite of AI-native business tools including MagicTalk, MagicAsk, MagicSearch, MagicVoice, and MagicTeams (collectively, the "Services"). This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
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By using the Services, you acknowledge this Cookie Policy, which is part of our broader Privacy Policy and Terms and Conditions. If you have questions, please contact us using the details in Section 5 below.

Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit a website or use an online service. They help us recognize your device, store preferences, and collect usage data. We also use similar technologies, such as web beacons, pixel tags, and local storage, to support the Services’ functionality.

We categorize cookies based on their purpose and allow you to manage them where possible. Below are the types of cookies we use:
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2.1 Essential Cookies
• Purpose: Necessary for the Services to function, such as enabling account login, maintaining sessions, and processing payments for premium plans.
• Examples: Authentication cookies, security cookies.
• Control: These cannot be disabled as they are critical to the Services’ operation.
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2.2 Performance Cookies
• Purpose: Collect anonymized data on how users interact with the Services (e.g., page load times, feature usage) to improve performance and reliability.
• Examples: Analytics cookies tracking aggregated usage trends.
• Control: Optional; you can disable these via your cookie settings.
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2.3 Functional Cookies
• Purpose: Enhance your experience by remembering preferences (e.g., language settings, tool customizations) and enabling features like AI-driven suggestions.
• Examples: Preference cookies, personalization cookies.
• Control: Optional; you can disable these via your cookie settings.
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2.4 Marketing Cookies
• Purpose: Used to deliver personalized ads or content and measure their effectiveness, often in collaboration with third-party partners.
• Examples: Tracking cookies for marketing campaigns.
• Control: Optional; you can disable these via your cookie settings (requires your consent where applicable).

We use cookies to:
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• Operate the Services: Ensure secure logins, seamless navigation, and access to features like MagicTalk chatbots or MagicTeams collaboration tools.
• Analyze Usage: Understand how you use the Services to optimize performance and develop new features (e.g., improving MagicSearch accuracy).
• Personalize Your Experience: Tailor the Services to your preferences, such as customizing MagicAsk FAQ responses.
• Market Our Services: Deliver relevant promotions about our freemium plans or new tools (only with your consent where required).
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Third-party providers (e.g., analytics or hosting services) may also set cookies through the Services, subject to their own privacy policies.

We respect your choices regarding cookies. Here’s how you can manage them:
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4.1 Cookie Consent
When you first access the Services, you’ll see a cookie consent banner (where required by law, such as for marketing cookies). You can accept all cookies, reject non-essential cookies, or customize your preferences.
Essential cookies are always active and cannot be disabled.
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4.2 Cookie Settings Interface
Access: Click “Cookie Settings” in the consent banner or footer of our website.
Options:
• Essential Cookies: Always On (no toggle).
• Performance Cookies: Toggle On/Off (default: On).
• Functional Cookies: Toggle On/Off (default: On).
• Marketing Cookies: Toggle On/Off (default: Off, requires explicit consent).
Save: Apply your preferences by clicking “Save Settings” or “Accept.”
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4.3 Browser Controls
• You can block or delete cookies through your browser settings (e.g., Chrome, Safari). Note that disabling essential cookies via your browser may prevent the Services from functioning properly.
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4.4 Changes
• You can update your cookie preferences anytime by revisiting the “Cookie Settings” link on our website.

Some cookies are set by third-party services we use, such as:
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• Analytics Providers: To track usage trends (e.g., Google Analytics, anonymized data only).
• Payment Processors: To handle transactions for premium plans.
• Advertising Partners: To show relevant ads (if marketing cookies are enabled).
These third parties may process data according to their own policies. We encourage you to review their terms if applicable.

Cookies are stored on your device for varying durations:\
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• Session Cookies: Expire when you close your browser.
• Persistent Cookies: Remain until their expiration date (e.g., 1 year) or until you delete them.

We protect cookie data with security measures outlined in our Privacy Policy, but you should also keep your device secure.

In accordance with South Korea’s Personal Information Protection Act (PIPA) and other applicable laws:
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• Essential cookies are used based on our legitimate interest in providing the Services.
• Non-essential cookies (performance, functional, marketing) require your consent, which you can withdraw at any time.
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You have rights to access, correct, or delete personal data collected via cookies, as detailed in our Privacy Policy (Section 6).

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or a notice within the Services. Your continued use of the Services after changes constitutes acceptance of the updated policy.

If you have questions about this Cookie Policy or your cookie preferences, please contact us at:
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Makebot Co. Ltd.
서울 구로구 디지털로 272 1311호 (Digital-ro 272, Guro-gu, Seoul, Republic of Korea)
Email: support@magicsuite.ai
Phone: 02-2039-2626